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The ERP Consultant will be primarily responsible for implementing and providing support for Enterprise Resource Planning systems for companies with significant online presences. The ERP Consultant will analyze the systems and work directly with clients and management to define system requirements, design and propose solutions, configure the software and train employees.
System Analysis - Most companies employing an ERP Consultant will already have an ERP system in place. The first job of an ERP Consultant will be to examine the current system to pinpoint strengths and weaknesses, before they can develop ways it can be optimized.
User Training and Support -The ERP Consultant will be responsible for optimizing the system for easy use, and training employees in its functions. Generally a training program will be organized to educate employees as efficiently as possible.
Customer Service - The ERP Consultant will be responsible for meeting directly with customers and clients to find out their ERP-related needs. They will then incorporate these needs into a cohesive plan that serves the company's full client pool.
Technical Support and Upgrades - The ERP Consultant will be responsible for performing day-to-day maintenance on the ERP system, as well as installing new upgrades and testing for bugs. System configuration and data migration will be part of the job responsibilities as well.
Project Development and Presentation - The ERP Consultant will coordinate with other branches of the company to ensure their needs are met in any upgrades of the system. They will then develop a cohesive plan to be presented to the relevant company management.
An ideal candidate for the ERP Consultant position will be a technical-minded person who is able to understand complex system and juggle multiple systems at the same time. They will be flexible and will need to be able to incorporate multiple perspectives and needs into a cohesive whole. A combination of people skills, technical ability and an eagerness to learn are needed. As the field evolves fast, the job changes frequently and requires a fast-thinking individual. In addition, some more specific skills are needed, such as those below.
Technical/Coding Skills – The job of an ERP Consultant is based around troubleshooting and upgrading the ERP software. As such, the ideal candidate will come in with extensive knowledge of software and coding, and a readiness to learn new programs as they are introduced and incorporated.
Problem-Solving Skills – An ERP Consultant will be on call to handle any issues with the ERP Software. They will need to be able to think creatively and resolve problems to ensure the smoothest possible experience for users of the ERP software.
Teamwork and Leadership – The ERP consultant is responsible for coordinating the needs of each of the company's divisions. They must be able to lead meetings to collect information and then unite these disparate visions into a cohesive whole for the entire company,
Communication and Presentation Skills – The ERP Consultant is responsible for presenting a full plan to management, as well as for teaching the ins and outs of the upgraded system to employees. As such, they will need strong communication skills to be able to get complex ideas across in an easy-to-understand fashion.
Company address : 1-2, Jalan Tasik Utama 8, Medan Niaga Tasik Damai, 57000 Sungai Besi, KL.
Walking distance 5-10 mins from LRT station.